1. General

The Lufthansa City Airlines website is operated by Lufthansa City Airlines GmbH, Südallee 15, Flight Operation Center, 85356 Munich (referred to below as “ Lufthansa City Airlines ”).

Please review these terms and conditions carefully before using our website. By using the Lufthansa City Airlines website you indicate your agreement to be bound by these terms and conditions.

These terms and conditions also apply when you use the Lufthansa City Airlines website or areas of it from other websites that provide access to the Lufthansa City Airlines website in full or in part. 

2. Proprietary use

All trademark rights, copyrights, database rights and other intellectual property rights to the contents of the Lufthansa City Airlines website (as well as the organization and layout of the website), together with the underlying software code, are the property either of Lufthansa City Airlines or its licensors. You must not, either in whole or in part, copy, modify, distribute, use or reproduce in other form contents of the Lufthansa City Airlines website or the underlying software code without the prior written consent of Lufthansa City Airlines.

3. Permissible use

All Lufthansa City Airlines website online services (including the booking engine) are provided solely for the purpose of enabling you to check the availability of goods or services relating to your journey (e.g. the timetable), make legitimate reservations, use our online check-in or transact other business with suppliers. You may only use the website in accordance with these terms and conditions and for the legally permitted purposes described above. In particular, you indicate your agreement to the following: 

  • 3.1. You must not use the Lufthansa City Airlines website in a manner which causes an infringement of the proprietary rights of other people.
  • 3.2. You must not use any devices, mechanisms, software or other scripts which could interfere with the working of the Lufthansa City Airlines website. This also includes uploading files infected with viruses. 
  • 3.3. You must not take any action which could result in an unreasonable or excessive burden on the Lufthansa City Airlines infrastructure.
  • 3.4. You must not block, overwrite or modify any Lufthansa City Airlines -generated content or in any other way disrupt the Lufthansa City Airlines website.
  • 3.5. You must not reproduce information from the Lufthansa City Airlines website for commercial purposes. This also includes providing prices for Lufthansa City Airlines flights on another website or another online server. In particular you must not copy, distribute or in any other way use or reproduce discarded content from the Lufthansa City Airlines website with the help of “robots”, other search engine technologies or through other automatic mechanisms. 
  • 3.6. You must not acquire, or attempt to acquire, any unauthorized access to any of our networks, by whatever means.

4. Consequences of improper use

Without prejudice to our other rights (irrespective of whether they are based on law or other regulations), we reserve the right to cancel your booking without reference to you and/or to deny you access to the Lufthansa City Airlines website if you have contravened these terms and conditions of use. 

5. Changes to the website

We reserve the right to make improvements or modifications in respect of the information, services, products and other contents of the Lufthansa City Airlines website at any time and without notice.

6. Links to other websites

This website may contain links or references to other websites which are not operated by Lufthansa City Airlines. Unless otherwise specified, we do not endorse any of these other websites and expressly disassociate ourselves herewith from all contents of these sites. This declaration applies to all links to external sites covered by Lufthansa City Airlines and to all the contents of these sites to which these links lead.

We reserve the right to make the link to other websites dependent on our express written consent and to withdraw our consent to a link at any time.

7. Legal disclaimer

Lufthansa City Airlines accepts no liability whatsoever for the topicality, accuracy, completeness or quality of the information provided by third parties (e.g. co-operation partners, tour operators, airport operators, website users). Claims for liability against Lufthansa City Airlines relating to damages of a material or non-material kind, which were caused by usage or non-usage of the information presented, are excluded, unless there is evidence of wilful or grossly negligent fault on Lufthansa City Airline’s part.

8. Storage of IP addresses

When you visit the Lufthansa City Airlines website, our web server automatically saves the IP address of your internet service provider, the website you are visiting us from, the web pages that you visit on our site and the date and duration of your visit. In the event of infringements of these terms and conditions, we will keep the stored IP address to use in pursuance of civil law claims and for the resolution of criminal offences.