In order to make our website as user-friendly as possible, we use so-called cookies.

A "cookie" is a small text file that a web server of Lufthansa City Airlines GmbH (e.g. the web server of sends to your browser when you visit a website. The so-called "transient cookies" expire at the end of the browser session and can record your actions during this one browser session. In contrast, "persistent cookies" remain stored on your end device even between different browser sessions and can record your settings or actions on several websites.

Cookies generally pose no risk to your computer, as they are only text files and not executable programs. The cookies on the Lufthansa City Airlines GmbH website ( are used on the one hand to make surfing more convenient and on the other hand to collect usage statistics.

No personal data is stored in the cookies we use.

Depending on your browser settings, the cookie file will be saved or rejected. If the file is saved, our web server can recognize your end device. On subsequent visits and when switching between functions that require you to enter a password, you can save yourself some input by using the cookie. Cookies therefore make it easier for you to use websites that require user input. In addition, cookies can help us to offer you a surfing experience that is tailored to you as much as possible.

Unless you expressly do not want this and deactivate cookies as described below:
You can either set your browser to receive our cookies or use our website without cookie functionality. In the latter case, however, your text entries in form fields cannot be saved for further queries, so that you will have to enter them again the next time you visit our website. Furthermore, in this case we are unfortunately unable to present you with content that is tailored to you personally.
Your browser may also already be set to display a warning message each time it receives a cookie. As the identification cookie has to be resent each time you visit our website, this message can be very annoying. We therefore recommend that you set your browser to always allow cookies from You can define this setting individually for individual websites.
Further information on the use of cookies and how you can deactivate cookies can be found at or

Lufthansa City Airlines GmbH also integrates third-party content on These third-party providers may set cookies when you visit and thereby receive the information that you have accessed, for example. Please visit the websites of the third-party providers for more information on their use of cookies. If you have decided not to give or revoke your consent to the use of cookies requiring consent (deactivation of cookies), you will only be provided with those functionalities of our website that we can guarantee to use without these cookies.

Categories of cookies on  

1. Consent Manager 

When you visit our platform for the first time, a so-called Consent Manager opens in a pop-up window. In this Consent Manager, you can select which category of cookies you wish to accept. You can change your selection at any time by clicking on the "Change privacy settings" link at the bottom of the platform. Changing the settings does not automatically lead to the deletion of cookies. Please follow the instructions below.

2. Necessary Cookies

Necessary cookies are used for the administration of the platform. They enable smooth processes or ensure security functions, e.g. to prevent malicious use of the website. Necessary cookies cannot be deactivated, as they are absolutely necessary for the provision of the website, but you can delete them in your browser after using the website. 
The legal basis for the processing of these cookies is our legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR. The basis of our legitimate interest is to ensure the security and functionality of this website. In addition, the storage of the necessary cookies in your browser or in your terminal device is absolutely necessary in accordance with Ā§ 25 (2) No. 2 TTDSG so that the website you have called up can be made available with its services.

3. Analytics Cookies

We use this cookie on the basis of your consent in the Consent Manager for the following purposes

  • Monitoring traffic on the website and optimizing the user experience
  • Evaluating which marketing channels work better
  • Detection of errors or fraudulent use 
  • Analyzing aggregated data about website usage to better understand our customers. 

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_pk_sesShort lived cookie used to temporarily store data for the visit.SessionHTMLMatomo
_pk_idUsed to store a few details about the user such as the unique visitor ID.1 yearHTMLMatomo